Frequently Asked Questions

Can I change my order before the item has been delivered?

Yes, please call our sales team, and request the change of the order before delivery. However, if goods have left the warehouse, then orders cannot be altered.

What are the cut off times for a next day delivery.

Orders made before 12pm will be delivered on the next business day.

How long will delivery take?

In most cases, it will take between 1-2 Business days.

What if the items are damaged?

If you receive damaged goods, please contact Rag Sales on (08) 9361 2857

Can I cancel my order?

Yes, you can cancel your order by calling (08) 9361 2857

My order hasn’t arrived yet.

Please call us on (08) 9361 2857 and we will look into it.

Do you offer click and collect?

Yes we do, you can make a click and collect order and pick up your order from our warehouse in Welshpool.

I am country buyer can I place an order?

Yes you can, but please contact us before you order so that we can discuss the freight charges.

Still got questions?

Please feel free to fill out the form provided below to ask us about any other questions that you may have.